Recruiting Solutions Operations Lead

Recruiting Solutions Operations Lead - FTC - 9months

Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent.

Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work.

The Opportunity

They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike.

You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high.

Key Responsibilities

Resource Planning & Operational Efficiency

• Ensure appropriate allocation of associates and flexible resources across client projects
• Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery
• Partner with delivery teams to forecast demand and proactively plan for peak periods
• Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access
• Use resource tracking tools and data insights to inform planning decisions

Supplier & Budget Management

• Oversee procurement of third-party attraction and advertising channels
• Ensure purchasing remains cost-effective and within agreed budgets
• Maintain accurate purchase order processes and tracking

Billing & Commercial Accuracy

• Ensure client invoicing is raised accurately and promptly
• Reconcile delivery activity against contracted services and third-party spend

Team Leadership & Development

• Provide guidance and coaching to operational and client-facing teams
• Support performance against KPIs and service standards
• Foster a collaborative, accountable, and high-performing team culture

Client Experience & Platform Delivery

• Oversee first-line support for the candidate management platform
• Ensure issues are resolved quickly and communication is proactive
• Support successful platform implementations in partnership with technical teams
• Maintain strong, trusted relationships with clients

About You

They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments.

You will demonstrate:

• A track record of driving operational performance and process improvement
• Strong relationship management skills and commercial awareness
• Confidence in leading teams and developing talent
• Excellent written and verbal communication skills
• A proactive, solution-oriented mindset
• Strong organisational skills and the ability to manage multiple priorities
• Adaptability and confidence working with systems and data

Experience within early careers recruitment or campus hiring environments is highly advantageous.

Role Details

• 9-month fixed-term contract
• Full-time (37.5 hours per week, Monday to Friday)
• Standard probationary period applies
• Pre-employment screening conducted in line with company policy

Please click apply now to find out more!